RANEX Trading
Legal

Privacy Policy

Last updated: July 21, 2026

RANEX Trading LLC ("RANEX Trading", "we", "us", or "our"), registered in Ras Al Khaimah, United Arab Emirates, operates the website at www.ranextrading.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit an inquiry through our contact form.

1. Information We Collect

We may collect the following categories of personal information:

  • Contact information: Name, email address, company name, and country when you submit a procurement inquiry.
  • Communication content: The message body and product line interest you provide in inquiry forms.
  • Technical data: IP address, browser type, operating system, referring URLs, and pages visited, collected automatically via server logs.

We do not collect payment card information, government identification numbers, or sensitive personal data.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your procurement inquiries and provide quotations.
  • Communicate with you about products, availability, and order status.
  • Improve the functionality and content of our Site.
  • Comply with applicable laws and regulations in the UAE and GCC.
  • Protect against fraudulent or unauthorized activity.

3. Legal Basis for Processing (UAE / PDPL)

Where applicable under the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL), we process your personal data on the following bases:

  • Contractual necessity: To respond to your inquiry and fulfill any resulting business relationship.
  • Legitimate interests: To operate and improve our Site and services.
  • Legal obligation: Where required by UAE law.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality obligations.
  • Legal authorities: Where required by UAE law, court order, or governmental authority.
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable UAE law. Inquiry data is typically retained for up to five (5) years for business record-keeping purposes.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You may configure your browser to refuse cookies; however, some features of the Site may not function properly as a result. We do not currently use third-party advertising or behavioural tracking cookies.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable UAE law, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal retention obligations.
  • Object to or restrict certain processing activities.

To exercise any of these rights, please contact us at the details below.

9. International Transfers

Your information may be processed and stored on servers located outside the UAE. Where such transfers occur, we take steps to ensure appropriate safeguards are in place in accordance with applicable data protection law.

10. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: